Table 1 General characteristics of the interviewees
| Interview environment | Field of activity | Number |
|---|---|---|
| drugstore | Pharmacist | 8 |
| Technician | 5 | |
| Patient | 6 | |
| Insurance | Insurance Inspector | 4 |
| Food and drug administration | Food and drug administration inspector | 3 |
| Interviewees | 23 |